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Privacy Policy

Last updated: 27 January 2026

WinClub88 (“we”, “us”, “our”) respects your privacy and is committed to handling personal data responsibly. This Privacy Policy explains what information we collect when you visit mywinclub88.com (the “Website”), why we collect it, how we use it, and the choices you have.

We’ll be clear and open about what we do. Where you have rights or choices, we’ll explain them and respect your wishes.

Quick Summary

  • This Website is mainly an information and access page (for example, showing “login/register” links and related content).
  • We do not run payments on this Website and we do not store card numbers, bank details, or deposit/withdrawal records here.
  • We do not ask you to upload identity documents (e.g., NRIC/passport) on this Website.
  • We may collect basic contact details if you message us, plus basic technical data (like IP address, device/browser info, and pages visited) to keep the Website working and improve it.
  • The Website may include links to other sites/services. Those third-party sites have their own privacy policies and may collect more data than we do.

Contents

  1. What this policy covers
  2. Who we are (and what this Website is)
  3. Information we collect
  4. Information we generally do not collect or store here
  5. How we use your information
  6. Cookies and similar technologies
  7. Sharing your information
  8. International transfers
  9. How long we keep information
  10. How we protect information
  11. Your rights and choices
  12. Children and age limits
  13. Changes to this policy
  14. Contact us

1) What This Policy Covers

This policy applies to information collected through this Website (mywinclub88.com), including when you browse pages or contact us.

It does not automatically apply to third-party websites you may reach via links from this Website (for example, a separate “register” or “login” platform). If you leave our Website, the third party’s privacy policy applies.

2) Who We Are (And What This Website Is)

This Website provides casino-related information and may include navigation or access links (such as “Register” or “Login”) that route you to a separate platform.

For more details about who we are, how this Website operates, and our role as an information site, please see our About Us page.

Important: Any registration, gameplay, deposits, withdrawals, identity verification, or account management that happens on a separate platform is handled by that platform—not by this Website. This is why, on this Website, we keep data collection limited and avoid holding high-risk personal information. Any gameplay or account-level activity occurs on an official WinClub88 platform operated under a separate domain.

3) Information We Collect

A. Information you give us directly

You may choose to provide information when you contact us (for example, via email or support contact). This may include:

  • Name (if you provide it)
  • Email address
  • Phone number (if you provide it)
  • The content of your message and any details you include

Tip: Please avoid sending sensitive information (like payment details or ID documents) to us by email.

B. Information we collect automatically when you use the Website

When you browse the Website, we (and service providers working for us) may automatically collect:

  • Device and connection data (IP address, browser type, operating system, device identifiers where available)
  • Usage data (pages viewed, time spent, clicks, referring page, basic diagnostics/log data)
  • Approximate location (inferred from IP address; not precise GPS)

This helps us run the Website, understand what content is useful, prevent abuse, and fix technical issues.

C. Cookies and similar technologies

We may use cookies and similar technologies (like pixels or local storage) to:

  • Keep the site functioning
  • Remember preferences (where available)
  • Measure traffic and performance
  • Understand which links are used (including affiliate-style tracking)

See Section 6 for details.

4) Information We Generally Do Not Collect or Store Here

To avoid holding high-risk data on this Website, we generally do not collect or store:

  • Payment information (card numbers, bank account details, e-wallet account details), and we do not process payments on this Website
  • Deposit/withdrawal records created on third-party platforms
  • Identity verification documents (passport/NRIC/driver’s license photos, selfies for KYC, proof of address)
  • Special category / sensitive personal data (e.g., health data, biometrics, religious beliefs, etc.)

If you voluntarily include sensitive details in a message to us, we will receive them as part of that message—but we do not request them and we prefer you do not send them.

5) How We Use Your Information

We use information for the following purposes:

A. To operate and improve the Website

  • Provide and maintain the Website
  • Monitor performance and fix errors
  • Understand which pages are useful and improve content

B. To communicate with you

  • Respond to questions, requests, or support messages
  • Follow up on issues you report

C. To protect the Website and users

  • Detect and prevent fraud, abuse, and security incidents
  • Enforce our terms and protect our rights
  • We also encourage users to review our Scam Warning to understand common online casino scams and how to protect themselves.

D. Marketing (limited and choice-based)

If we ever send marketing messages, we will do so only where allowed by law and/or where you have opted in or requested information. You can opt out anytime (see Section 11).

Legal basis (general)

Depending on your location and applicable law, we rely on one or more of the following:

  • Legitimate interests (running, securing, and improving the Website)
  • Consent (for certain cookies and optional communications)
  • Legal obligations (if we must comply with a lawful request)

6) Cookies and Similar Technologies

What are cookies?

Cookies are small text files stored on your device. They help websites function and can also support analytics and advertising/attribution.

Types of cookies we may use

  • Essential cookies: Needed for basic site functionality.
  • Analytics cookies: Help us understand site usage and performance.
  • Preference cookies: Remember settings (if available).
  • Attribution/marketing cookies: Help measure which links or campaigns led to actions (including affiliate-style tracking).

Managing cookies

You can control cookies through:

  • Your browser settings (block/delete cookies)
  • Any cookie banner/consent tool we may display (if implemented)

Note: Blocking some cookies may affect site functionality.

7) Sharing Your Information

We do not share personal data casually. We may share limited information in these situations:

A. Service providers (processors)

We may use trusted vendors to host the Website, store data, run analytics, provide security tools, or support communications. They are expected to process data only to provide services to us and to use appropriate safeguards.

B. Link and attribution partners

If this Website uses tracking links or attribution tools, limited technical data (like cookie identifiers and click/referral information) may be shared to measure performance and prevent fraud.

C. Legal and safety reasons

We may disclose information if required by law, court order, or lawful request, or when necessary to protect users, prevent fraud, or defend legal claims.

D. Business changes

If we undergo a business transition (e.g., reorganisation), information may be transferred as part of that process, subject to applicable law.

8) International Transfers

Our service providers may process or store data in other countries. Where required, we use reasonable safeguards to protect data during international transfers (for example, contractual protections).

9) How Long We Keep Information

We keep information only as long as needed for the purposes described in this policy, including:

  • Technical logs/analytics: typically kept for a limited period, then aggregated or deleted
  • Support messages: kept long enough to resolve issues and maintain records, then deleted or anonymised where feasible

Retention can vary depending on legal requirements and operational needs.

10) How We Protect Information

We use reasonable administrative, technical, and organisational measures designed to protect information (such as access controls and security monitoring). While no system is completely secure, we take appropriate steps to reduce risk and respond to incidents in line with applicable requirements.

11) Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of certain data
  • Object to, or request restriction of, certain processing
  • Withdraw consent (where we rely on consent)
  • Opt out of marketing messages

How to exercise your rights

Email us (see Section 14) with:

  • Your request
  • The email address you used to contact us (if relevant)
  • Enough detail for us to understand what you want

To protect your privacy, we may need to confirm you are the person making the request (usually by replying from the same email address or asking for limited verification). We will not normally ask you to send identity documents to make a basic request, unless verification is reasonably required to protect your information.

12) Children and Age Limits

This Website is not intended for children. If you are under the legal gambling age in your location (commonly 18+), please do not use services linked from this Website.

This Website is intended for adults only. We encourage users to gamble responsibly and to understand the risks associated with gambling. Please visit our Responsible Gaming page to learn about setting limits, recognising problem gambling, and where to find help.

13) Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will take reasonable steps to notify users (for example, by posting a prominent notice on the Website). The “Last updated” date at the top shows when this policy was last revised.

14) Contact Us

For privacy-related questions or requests, please visit our Contact Us page to reach our support team, or email us directly at:Email: [email protected]